ITIL 4 Managing Professional Transition Module Training

Course Overview

The ITIL certification transition module provides a holistic picture of the critical knowledge that IT management professionals require as related to the 2019 ITIL 4 services value system. The course recognizes your existing achievements in ITIL and allows you to gain the latest skills needed for ITIL and IT system management.

Features

• Transitional training in the latest version of ITIL
• One simulation exam
• Exam fee included

Skills Covered

• Concepts of service management
• ITIL guiding principles
• Activities of the service value chain
• Build service value stream
• Create and support services
• Foster stakeholder relationship
• Change management

Benefits

The ITIL certification transition module provides a holistic picture of the critical knowledge that IT management professionals require as related to the 2019 ITIL 4 services value system.