ITIL® 4 Strategist: Direct, Plan, and Improve

Course Overview

You will learn how to use practical, strategic methods to plan and deliver continual improvement with the necessary agility from this ITIL 4 Strategist course. The ITIL Strategist certification training is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities.

Features

• Exam fee included
• 2 simulation exams
• 20 PDUs for self-paced learning

Skills Covered

• Operating Model
• Strategy tactics operations
• Governance compliance mgt
• Risk management in DPI
• Optimization of workflow
• Value stream mapping